Has anyone been getting replies to tickets related to LoL?

Several problems lately. Lots of bans related to skin purchases that the person didn’t make, Vanguard throwing errors, infinite loading. Various different errors that no update fixes. Riot doesn’t even have a forum anymore where members can find solutions to their problems. You send a ticket, nobody answers. I’ve been waiting for a reply to mine for days and still nothing.

At least bring back the forum dedicated solely to League of Legends. These tickets are useless. Players want quick solutions.